Tag: business culture

The HOT Plan™: The Right Person for the Job

As we mentioned in our last blog, The HOT Plan views supervisors as coaches.  Three of Pitsco’s great coach/supervisors introduced in our previous post are Nancy, Tim, and Tom. Over the next several posts we asked these three to share what

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The HOT Plan™: Supervisors as Coaches

Every team needs a coach and work teams are no exception. In the HOT Plan, supervisors are the coaches of their teams. According to legendary Dallas Cowboys coach Tom Landry, teams who win like champions require more than talent. “The

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The HOT Plan™: The Gifts of Accountability, Part I

When there is work to be done, somebody has to be accountable for it, or nothing much gets accomplished. But in some organizations, nobody wants to be the one held accountable. And to be honest, who can blame them? But

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The HOT Plan™: Targeting Success

It happened again just the other day. “So, what do you do at Pitsco?” a new acquaintance asked me at a networking event. He was just making small talk, but there I was again, facing my eternal conundrum. These types

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The HOT Plan™ : Beyond quality control: Positive Accountability

I like to see the good in people. It’s my belief that most people truly want to do a good job. Maybe some people are motivated to do a good job because they see their work as a reflection of

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The HOT Plan™: Expect the Unexpected

If there’s one thing you can expect in business, it’s the unexpected. Chance meetings , market shifts, natural disasters or a runaway stock market – when the unexpected lands on your plate, are you prepared to seize the opportunity in

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The HOT Plan™: Toys, Entitlement or Culture? Part 2

With an overflowing box of employee benefits designed to help companies compete for top talent today, the question arises: how do you cultivate great workplace culture without simultaneously creating a culture of entitlement? We found the answer to this question by asking

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The HOT Plan™: Targeting Above-and-Beyond Productivity.

Above and Beyond. What does it really mean?  What does it mean to your business? To some, it means to exceed what a particular job requires, to reach new heights in productivity. To others, it means to innovate, to pioneer

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The HOT Plan™: The Scope of HOT Targets.

It takes four kinds of HOTs to keep things moving toward success. When we started the HOT Plan program, we revised our existing goals with the precision of targets and set out on our great new adventure. It quickly became

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The HOT Plan™: What’s the Point?

If there’s hard work to be done, make a game of it. Top teachers, coaches and smart parents live by this creed. HOT Targets, too, are kind of a game. They operate with a bull’s eye, deadlines, points and rewards.

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